60bd9 Privacy Policy

1.Introduction

60bd9 ("we", "us", "our") is committed to protecting and respecting the privacy of every player who uses the 60bd9 Platform. This Privacy Policy ("Policy") describes the categories of personal data we collect about you, the purposes for which we process that data, the legal bases on which we rely, how long we retain it, and your rights as a data subject. This Policy applies to all users of the 60bd9 website and mobile platform, including players based in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh.

By creating an account or using the 60bd9 Platform, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, you should not use the Platform. This Policy is incorporated by reference into the 60bd9 Terms and Conditions, which also govern your use of the Platform.

2.Information We Collect

We collect personal data from you through various means when you register an account, use the Platform, or interact with our customer support team. The categories of personal data we collect include:

• Identity data: full name, date of birth, gender, and a copy of your government-issued identification document (such as your Bangladesh National Identity Card or passport).
• Contact data: email address, mobile phone number, and residential address (including city and district within Bangladesh).
• Financial data: payment method details (bKash account number, Nagad account number, Rocket account number, Upay account number, or masked card details for Visa/Mastercard), transaction history, deposit amounts, and withdrawal records.
• Gaming data: game history, betting activity, wagering volumes, session duration, game preferences, and responsible gaming tool usage (e.g., deposit limits set, self-exclusion requests).
• Technical data: IP address, device type, operating system, browser type and version, time zone, and other diagnostic data collected automatically when you access the Platform.
• Communications data: records of communications between you and 60bd9 customer support, including chat transcripts, email correspondence, and call recordings (where applicable).

We do not intentionally collect sensitive personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data) unless it is strictly necessary for compliance purposes — for example, where a responsible gaming self-exclusion request requires us to record a health-related context. Where we do collect sensitive data, we apply enhanced safeguards and rely on explicit consent or a specific legal basis.

3.How We Use Your Information

We use the personal data we collect for the following purposes. The table below summarises each processing activity together with the legal basis on which we rely:

4.Legal Basis for Processing

Every processing activity carried out by 60bd9 is grounded in one or more of the following legal bases under applicable data protection law:

• Contractual necessity: processing that is necessary to fulfil the contract we have with you — for example, operating your account, settling bets, and processing withdrawals.
• Legal obligation: processing required to comply with applicable law — for example, KYC identity verification, anti-money laundering screening, and responsible gaming record-keeping.
• Legitimate interests: processing carried out in pursuit of 60bd9's legitimate business interests — for example, fraud detection, platform security, and improving the player experience — where those interests are not overridden by your rights.
• Consent: where we rely on your freely given, specific, informed, and unambiguous consent — for example, to send you marketing communications or to place non-essential cookies on your device. You may withdraw consent at any time.

5.Cookies and Tracking Technologies

60bd9 uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the Platform. When you first visit the Platform, you will be presented with a cookie consent notice. The types of cookies we use are:

• Strictly necessary cookies: these are essential for the Platform to function. They enable core functionality such as session authentication, load balancing, and security features. They cannot be disabled.
• Functional cookies: these remember your preferences — such as your selected language, preferred game categories, and responsible gaming settings — to improve your experience on return visits.
• Analytics cookies: these collect aggregated, anonymised data about how players navigate and use the Platform (pages visited, time spent, error messages encountered). We use this data solely to improve Platform performance and user experience.
• Marketing cookies: where you have consented, these cookies help us to display relevant promotional content about 60bd9 bonuses and games. You may withdraw this consent at any time through your account settings or by contacting support.

You can manage cookie preferences through your device browser settings. Please note that disabling certain categories of cookies may affect Platform functionality. Our analytics provider processes data in aggregated, anonymised form only; no individually identifiable player data is transmitted to third-party analytics tools.

6.Sharing Your Information

60bd9 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of third parties only where necessary and under appropriate safeguards:

• Payment service providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard): we share the minimum data necessary to process your financial transactions. These providers are contractually bound to process your data only for payment processing purposes.
• Game software providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others): game providers may receive session and gameplay data necessary to operate the game you are playing. They are not permitted to use this data for any purpose beyond game delivery and audit.
• Regulatory and law enforcement authorities: we may disclose your personal data to competent authorities where required by law, court order, or regulatory direction — including anti-money laundering agencies and fraud prevention bodies.
• Identity verification and KYC service providers: third-party KYC providers process your identity documents and biometric data solely for the purpose of verifying your identity and age. They are bound by strict data processing agreements and may not use your data for any other purpose.

7.Data Retention

60bd9 retains your personal data only for as long as is necessary for the purposes for which it was collected, or as required by applicable law. The following retention periods apply: account and identity data is retained for a minimum of 5 years from the date of account closure, in compliance with anti-money laundering record-keeping requirements; financial transaction data is retained for a minimum of 5 years from the date of each transaction; communications with customer support are retained for 3 years from the date of the communication; technical and device data (such as IP address logs) is retained for 12 months; marketing preference data is retained until you withdraw consent.

After the applicable retention period expires, your personal data is securely deleted or anonymised so that it can no longer be linked to you. Where data is anonymised rather than deleted, the anonymised data may be retained for longer periods for statistical analysis and Platform improvement purposes, as it no longer constitutes personal data.

8.Security Measures

60bd9 implements a comprehensive suite of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. Our security measures include: Transport Layer Security (TLS/SSL) encryption for all data transmitted between your device and our servers; encryption of sensitive data fields (including payment credentials) at rest; access controls that limit data access to authorised personnel only, on a strict need-to-know basis; regular security audits and vulnerability assessments conducted by qualified security professionals; and staff training on data protection and information security practices.

While we take all reasonable steps to protect your data, no method of electronic transmission or storage is completely secure. In the unlikely event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant authorities in accordance with applicable law, within the timeframes required. If you become aware of any potential security vulnerability on the 60bd9 Platform, please contact our support team immediately.

9.Your Data Rights

Subject to applicable law, you have the following rights in relation to the personal data 60bd9 holds about you. To exercise any of these rights, please contact our support team using the email address listed at the end of this Policy. We will respond to your request within 30 days. In some cases (for example, where requests are complex or numerous) we may extend this period by a further 30 days, in which case we will inform you.

• Right of access: you have the right to request a copy of the personal data 60bd9 holds about you, together with information about how it is processed.
• Right to rectification: you have the right to request that inaccurate or incomplete personal data we hold about you is corrected without undue delay.
• Right to erasure: in certain circumstances you have the right to request the deletion of your personal data — for example, where it is no longer necessary for the purposes for which it was collected, or where you withdraw the consent on which processing was based.
• Right to restrict processing: you have the right in certain circumstances to request that we restrict the processing of your personal data — for example, while the accuracy of the data is being contested.
• Right to data portability: where processing is based on your consent or on a contract, and is carried out by automated means, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to object: you have the right to object to processing carried out on the basis of legitimate interests, including profiling. You also have an absolute right to object to processing for direct marketing purposes.

Please note that some of these rights are not absolute and may be subject to exemptions under applicable law — for example, where retention of data is required for legal compliance, the right to erasure may not apply in full. Where we are unable to fulfil a request in whole or in part, we will explain the reason in our response.

10.Third-Party Services and Links

The 60bd9 Platform integrates with third-party game providers, payment processors, and analytics tools. Where such integration involves the transfer of personal data to a third party, 60bd9 ensures that appropriate data processing agreements are in place and that the third party provides sufficient guarantees of data security and compliance. 60bd9 is not responsible for the privacy practices of independent third-party operators whose services you access through or alongside the Platform.

60bd9 does not control and is not responsible for the content, privacy policies, or practices of any third-party website or service that you may access from links within the Platform. We encourage you to review the privacy policy of every service you interact with, particularly when providing personal data.

11.Children's Privacy

The 60bd9 Platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any individual under the age of 21. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account. If you have reason to believe that a minor has registered on the Platform, please notify us immediately at the contact details provided below.

12.Changes to This Privacy Policy

60bd9 reserves the right to update this Privacy Policy at any time. Where changes are material — meaning they significantly affect the way we collect, use, or share your personal data — we will provide advance notice of at least 7 days to registered players via their registered contact details before the changes take effect. Non-material amendments (such as typographical corrections or minor clarifications) may take effect immediately upon publication on the Platform.

The version of this Privacy Policy currently published on the 60bd9 Platform is always the version in force. We encourage you to review this Policy periodically. Your continued use of the Platform after any update constitutes your acceptance of the updated Policy.

13.Contact and Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a complaint about how 60bd9 handles your personal data, please contact our privacy team. We will acknowledge receipt of your request within 5 business days and provide a full response within 30 days. All requests related to personal data are handled confidentially and in accordance with applicable data protection law.

Email: [email protected]